ONE DAYAPPLIANCE REPAIRCall (813) 212-4610

Frequently asked questions

Pricing, warranty, cancellation and payment - straight answers before you book.

Pricing & estimates

Do you charge for an estimate?

Our diagnostic / service-call fee is $79. If you go ahead with the repair, that fee is applied to the total - so the estimate is effectively free when you proceed.

Can you quote a price over the phone?

No - the price depends on what the technician finds during diagnosis. We can share a rough labor range, but an accurate quote comes after we see the appliance.

How is labor charged - by the hour?

No. We charge per service (per repair), not per hour. The cost depends on the diagnosis and the work required.

What payment methods do you accept?

Credit / debit card, cash, Zelle, Venmo, Cash App, and check (send a photo - we don't take paper checks). Card payments carry a bank merchant fee; to avoid it, pay by Zelle or Venmo.

Do you offer any discounts?

Yes - $25 off labor for military and seniors. The discount applies to labor, not to the service-call fee.

Scheduling, cancellation & the visit

Do you offer same-day service?

Yes, whenever a slot is available. Call us or book online and we confirm a same-day or next-day time.

What is the arrival window?

We give a 3-hour arrival window, and the technician calls about 30 minutes before arrival.

How do I cancel or reschedule?

Just call us ahead of time - that keeps your spot and lets us reschedule smoothly. Please don't no-show: a missed visit may be charged the service-call fee.

Do you carry parts - can it be fixed the same day?

Our technicians carry many common parts and finish most repairs on the spot. If a specific part must be ordered, we come back to install it - and there's no extra charge for the return trip when you proceed with the repair.

Warranty

Is the repair guaranteed?

Yes - we back our work with a 90-day labor warranty, and parts are covered for up to one year from the date of service.

What is not covered?

The warranty covers the specific component we repaired. It does not cover unrelated failures, misuse, neglect, power surges, or physical damage. Plastic, shelf-support and basket-slide parts are not covered.

My appliance is under manufacturer warranty - can you service it?

If your appliance is under the manufacturer's warranty, contact the manufacturer directly. We do not perform manufacturer-warranty service.

About One Day

Are you a local company?

Yes - we're a locally operated appliance repair company serving your area.

Do you service my brand?

We repair all major brands, including Samsung, LG, Whirlpool, GE, Frigidaire, Maytag, Bosch, KitchenAid and Sub-Zero.

Can I bring my appliance to a shop?

No - we are home-service only and don't accept drop-offs.

Service-call / diagnostic fee. $79. It is applied toward your total if you proceed with the repair. For rental properties, the fee is collected in advance.