Our guarantee
We stand behind every repair. Unless stated otherwise in writing, your repair is covered by a 90-day labor warranty, and parts are covered for up to one (1) year from the date of service.
What is covered
The warranty covers the specific component we repaired or the part we installed. If the same part or repair fails within the warranty period under normal use, we return and correct it under the terms below.
What is not covered
- Failures unrelated to the original repair, or a different problem with the appliance.
- Misuse, neglect, improper installation, power surges, or physical/water damage.
- Plastic parts, shelf supports, and basket-slide parts.
- Appliances still under the manufacturer’s warranty (contact the manufacturer directly - we do not perform manufacturer-warranty service).
If your appliance stops working again
| Time since the repair | What happens |
|---|---|
| Less than 90 days - same problem | We come out and fix it free. |
| 90 days to 1 year - part still under warranty | The part is replaced free; labor and a service-call fee apply, and the technician inspects first. |
| Over 1 year, or part not under warranty | A service-call fee applies and is credited toward the repair; both labor and part warranties have expired. |
How to make a claim. Call us at (813) 212-4610 within the warranty period. We schedule a visit - the same technician whenever possible - to inspect and correct a covered repair.